Frequently Asked Questions

Find answers to common questions about our performance gear

How do I determine my correct size for cycling apparel?

We provide a comprehensive size guide on every product page. Since performance gear is designed for an aerodynamic fit, we recommend measuring your chest, waist, and hips for the most accurate selection.

Are Garneau helmets CPSC certified?

Yes, all Garneau helmets meet or exceed international safety standards, including CPSC, CE, and AS/NZS certifications, depending on the region of sale.

How should I care for my technical cycling jerseys and bibs?

To preserve fabric integrity, machine wash in cold water on a gentle cycle. Avoid fabric softeners and hang to dry. Do not iron or dry clean.

Do you offer a warranty on your footwear?

Garneau offers a one-year limited warranty against manufacturing defects on all cycling shoes from the original date of purchase.

Can I replace the BOA® dials on my shoes?

Yes, many of our high-performance shoes feature replaceable BOA® Fit System components. Replacement kits can be ordered directly through our site or BOA®.

Do you offer professional team custom apparel?

Absolutely. Our custom division specializes in high-performance kits for clubs, teams, and events. Contact our custom department for a quote.